This is the "Business Databases" page of the "International Business" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

International Business   Tags: business, country information, international business  

Guide for MGMT 380 International Business
Last Updated: Jun 20, 2014 URL: http://guides.purduecal.edu/internationalbusiness Print Guide RSS Updates

Business Databases Print Page
  Search: 
 
 

Password and Login Help

Customer Service Center

The Customer Service Center provides students, faculty and staff with a single point of contact for most technology services and support issues.


Contact the Customer Service Center

Self-service web request
Submit or view your own service requests online at https://purduecal.teamdynamix.com/tdclient/home

The online self service  web request is the preferred method for submitting service requests.  Students, Faculty and Staff can write a detailed description of the request and view the status of any previously submitted requests.

Phone
Call the Customer Service Center direct at 219.989.2888 option 2.

Phone support is available during normal business hours.

E-mail
E-mail Customer Serive Center at  issupport@purduecal.edu.

Support Process

The support process for all requests submitted to customer service is as follows:

Requests are entered into the IS tracking program. This helps us maintain a record of the issues and their resolutions.

 The Customer Service Center will resolve the issue or request whenever possible.

If the Customer Service Center is unable to resolve the issue, it will then be forwarded to the appropriate IS unit and assigned to a technician.The assigned technician will contact you, usually within 24-48 hours.

You will be notified via email whenever a new request is entered in your name, and when any of your existing requests are modified or closed.

Requests can be viewed by logging into the self-service site https://puckr.calumet.purdue.edu/ss/.

CSC Location

The Customer Service Center is located in Powers 216.

Subject Guide

Profile Image
Sammy Chapman
Contact Info
SUL 348H
2200 169th Street
Hammond, IN. 46323-2094
219/989-2903
Best way to reach me is by email or phone
Send Email
 
Description

Loading  Loading...

Tip